Last updated: September 2026
1. Who We Are
Old Edinburgh Print Co is a trading name of Myers Photography & Design Ltd, a company registered in Scotland under company number SC684145.
Office: Office 2, 30/2 Eskbank Office Complex, Hardengreen Industrial Estate, Dalkeith, EH22 3NX, Scotland.
Myers Photography & Design Ltd also trades as Colin Myers Photography.
References in these terms to “Old Edinburgh Print Co”, “we”, “us” or “our” mean Myers Photography & Design Ltd trading as Old Edinburgh Print Co.
These terms apply to purchases and enquiries made through oldedinburgh.colinmyers.com.
Nothing in these terms excludes or restricts any statutory consumer right which cannot lawfully be excluded or restricted.
2. Orders and Payment
Website purchases are payable at the time of ordering.
Customers are responsible for checking the image, format, size, quantity, any selected options and delivery address before placing an order.
An automated acknowledgement confirms that an order has been received. We reserve the right to decline or cancel an order where payment has failed, an obvious pricing or listing error has occurred, goods cannot reasonably be supplied, fraud is suspected or circumstances outside our reasonable control prevent fulfilment. Any payment relating to goods we cannot supply will be refunded.
Commercial, trade and licensing work may be invoiced separately.
For separately invoiced commercial work, payment terms are 28 days from invoice date unless otherwise agreed in writing. Where a Business Customer pays late, we reserve all statutory rights concerning interest and debt-recovery costs.
3. Made-to-Order, Bespoke and Physical Goods
Every photographic print and any other product identified as made-to-order is individually produced only after the customer’s order is placed. We do not hold finished stock of those image/product combinations.
The customer’s selection — including the particular image, product or format, size, quantity and any other selected options — forms the specification against which the goods are manufactured.
Where goods are made to the customer’s specifications or are clearly personalised, the statutory right to cancel simply because the customer changes their mind does not apply.
Accordingly, once an order for such goods has been accepted, it cannot be cancelled, returned or refunded because the customer later changes their mind or has ordered the wrong image, product, format, size, quantity or other specification.
Customers must therefore check their order carefully before payment and should contact us before ordering if they require assistance.
This does not affect statutory rights where goods are faulty, damaged, incorrectly supplied, not as described or otherwise fail to conform to the contract.
Where a product is not made to the customer’s specifications or clearly personalised, any statutory cancellation rights applicable to that product remain unaffected.
4. Product Appearance, Colour and Reproduction
We take reasonable care to display products accurately.
Colours displayed on phones, tablets, monitors and other devices vary according to screen settings, calibration and lighting. Reasonable differences between an on-screen image and a professionally printed product do not of themselves constitute a defect.
Historic, antique and archival source material may contain grain, fading, scratches, marks, plate tone, paper texture, unevenness or other characteristics originating in the source image. Where these characteristics are part of the image being reproduced, they are not manufacturing defects.
Reasonable cropping may occasionally be necessary where the proportions of an image and the selected product differ. Material alterations will not be made without good reason.
5. Original Antique Items
Where an original antique photograph, print, postcard, piece of ephemera or other historic object is offered for sale, it is a pre-existing original item rather than a newly manufactured reproduction.
Original items are described and photographed with reasonable care.
Age-related wear, fading, foxing, staining, creasing, edge wear, inscriptions, historic repairs or other characteristics which are described or reasonably visible in the listing form part of the item’s condition and are not defects merely because the item is old.
Nothing in this section permits an item to be materially misdescribed or removes statutory rights which apply to an original item purchased online.
Because original antique items are unique, where an accepted claim requires a remedy and a like-for-like replacement is impossible, another remedy including an appropriate refund may be required.
6. Faulty, Damaged or Incorrect Goods
Goods supplied to consumers must meet the standards required by applicable consumer law.
If goods arrive damaged, faulty, incorrectly supplied or materially different from their description, please contact us as soon as reasonably possible.
For transit-damage claims, we ask customers wherever possible to contact us within 14 days of delivery and provide:
- the order number;
- a description of the problem;
- clear photographs of the product;
- clear photographs of the external and internal packaging; and
- any relevant delivery information.
Please retain the goods and packaging while a claim is being investigated.
These requirements allow us to investigate courier, postal and supplier claims efficiently. They do not extinguish statutory rights merely because a problem is reported after 14 days.
Evidence supplied in connection with a transit claim may be shared where reasonably necessary with the printer, fulfilment supplier, Royal Mail, courier, postal operator, insurer, payment provider or relevant authority for the purpose of investigating or recovering the loss.
Where a claim is valid, we will provide the remedy required by law, which may include repair, replacement, price reduction or refund depending upon the circumstances. Where we require accepted faulty goods to be returned, reasonable return costs will be met by us.
7. Delivery
We ship products to the destinations and by the methods made available at checkout.
Delivery and production times shown on the website are estimates unless expressly agreed otherwise in writing.
We will use reasonable care to meet estimated timescales but cannot guarantee postal, courier, customs or third-party delivery times. Customers requiring goods for a particular deadline should contact us before ordering.
This does not affect any statutory right arising where delivery is materially delayed or does not take place within a legally required or specifically agreed period.
Some products may be shipped directly to the customer by our printing or fulfilment partners.
Where tracking is available to the customer, details will normally be supplied after dispatch.
Pre-order delivery estimates begin from the stated production or release point, not necessarily from the date on which the pre-order was placed.
8. Failed Delivery, Returned Parcels and Reissue
Orders are sent to the delivery address supplied by the customer.
The customer is responsible for providing a complete and accurate delivery address and for taking reasonable steps to receive, collect or rearrange delivery where a carrier has attempted delivery.
Where an order is returned to us because of an incorrect address supplied by the customer, refusal of delivery, failure to collect, failure to arrange redelivery or another circumstance outside our reasonable control, we will contact the customer using the contact details supplied with the order.
Returned goods will be inspected before any reissue.
We do not automatically manufacture a new replacement merely because the original parcel has been returned following a failed delivery for which we were not responsible.
Where the returned goods remain suitable for reissue, we will advise the customer of their condition and the cost of sending them again. Any reasonable reissue charge may include replacement packaging and the full postage or courier cost applicable at the time of reissue.
Reissue will take place only after the customer has agreed to the proposed reissue and paid the applicable charge.
If returned goods have suffered damage, we will advise the customer of the condition and available options. Nothing in this section removes any remedy which must legally be provided.
Where a customer states that the goods are no longer required, or fails to respond to our reissue communication for six weeks, we reserve the right, after giving any further notice required by law, to treat the goods as abandoned and dispose of them.
9. International Orders
Orders delivered outside the United Kingdom may be subject to import duty, local taxes, customs charges, handling charges or similar fees imposed by the destination country.
Unless the checkout expressly states otherwise, these charges are the responsibility of the recipient and are not included in the price charged by Old Edinburgh Print Co.
Customers are responsible for checking any local import requirements before ordering.
10. Copyright and Ownership
Copyright in photographs, artwork and other original creative material remains with Colin Myers, Myers Photography & Design Ltd or the applicable copyright owner unless expressly assigned in writing.
Purchasing a physical print or original antique item transfers ownership of that physical item only. It does not transfer copyright or grant a right to reproduce an image embodied in the item.
Where an antique item contains material whose copyright is owned by a third party, sale of the physical original does not represent an assignment of that third party’s copyright.
No image from the Old Edinburgh Print Co website may be copied, scanned, reproduced, published, commercially displayed, distributed or otherwise exploited except to the extent expressly permitted by law or by a written licence from us or the relevant copyright owner.
11. Commercial and Editorial Image Licensing
Commercial, editorial, advertising, publishing and other reproduction of images supplied by us requires an appropriate written licence.
A licence comes into effect only when the applicable invoice has been paid in full unless we expressly authorise use before payment in writing.
The licence is limited to the use, media, purpose, territory, duration and other conditions stated in the quotation, invoice or licence agreement.
Unless expressly stated otherwise, licences are non-exclusive and personal to the Client.
Use outside the agreed scope, or continued use after the licence expires, requires a further licence.
The principal licence descriptions used by us are:
Internal Use: use within the Client’s organisation for internal, non-commercial communication and display.
PR and Press Distribution: Internal Use plus distribution for editorial PR purposes to third-party media where publication has not been purchased or guaranteed.
Specified Use Only: the individual use expressly stated in the relevant quotation or invoice.
Editorial: editorial reproduction in the publication, edition and context stated in the licence.
Personal: use for private personal purposes only, with no commercial, promotional or business use.
No licence transfers copyright ownership unless an express written copyright assignment signed by the copyright owner states otherwise.
12. Commercial and Trade Enquiries
We welcome commercial enquiries concerning historic Edinburgh imagery, reproductions, original material, interior displays, multiple-print orders, trade supply and commercial or editorial licensing.
Hotels, restaurants, bars, offices, retailers, property businesses, designers and other organisations may request bespoke image selection, quantities and specifications.
Commercial orders may be subject to a written quotation, agreed specification, proof, production schedule, deposit, licensing terms or other project-specific conditions. Where agreed in writing, those conditions take precedence over these general terms.
Unless we expressly confirm otherwise, a commercial Client is responsible for establishing whether its intended use requires third-party releases, permissions or consents.
Information supplied in confidence in connection with a commercial project will be kept confidential except so far as disclosure is reasonably necessary to perform the contract, administer the project, comply with law or protect legitimate legal interests.
13. Liability
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of statutory rights which cannot be excluded, or any other liability which it would be unlawful to exclude or restrict.
We are not responsible for losses which were not reasonably foreseeable when the contract was made or which were not caused by our breach.
For Business Customers only, and to the extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, loss of business, loss of anticipated savings or loss of commercial opportunity arising from the contract.
14. Law and Jurisdiction
These terms are governed by Scots law.
For contracts with Business Customers, the Scottish courts have exclusive jurisdiction unless otherwise agreed in writing.
Consumers retain any mandatory right to bring proceedings in another court or jurisdiction available to them under applicable consumer law.
If any provision is found invalid or unenforceable, the remaining provisions continue in effect.